LawHelp SMS Initiative

The Georgia Legal Services Program received a 2013 TIG for a statewide website SMS (aka text messaging) initiative, the first of its kind in the community. GLSP will work with the Northwest Justice Project, Illinois Legal Aid Online, LawHelp New York and Pro Bono Net to provide self-help and referral resources from each state's statewide website via text message. Each of the four state partners will develop a local marketing campaign targeted to the low-income and moderate income public in a specific geographic area (statewide, rural counties, or a city) that will incorporate the SMS number. Users will text a keyword to an assigned SMS number and receive tailored information based on their responses to a set of questions. For example, users could text "legal aid" to the SMS number and receive a message asking for their zip code and legal need. Based on that, a user would then receive information and referrals tailored to their needs.

Project Partners

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