Pro Bono News
Chatbot offers free legal aid to the homeless (UK)
Wednesday, August 10, 2016
- Mashable
- Link: http://mashable.com
"A Stanford undergrad's AI-based chatbot has already helped us with our parking tickets and various legal issues, but now his DoNotPay bot is taking on an even bigger, trickier issue.
After receiving acclaim for the bot, which challenged over 160,000 tickets, Joshua Browder taught the program how to help homeless people in the UK claim their right to public housing.
The user simply asks for help, and the bot will ask them a series of questions to determine how best to help them. Usually this will involve crafting a claim letter, which the bot fills in with the information that's been provided. In the end, people can save hundreds of dollars in legal advising fees when they need that money the most."
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